EXCHANGES & REFUND POLICY
Contact us within 14 days of delivery if you have an issue with your order. We will gladly address any problems relating to manufacture of candle or breakages in transit, providing you are able to provide photographic evidence of shipping damages within 7 days of delivery.
Returns & exchanges are not allowed if the scent of the candle is not to your liking. However, we do have sample fragrance packs that you can order so you can smell the scent before you make your purchase.
Unfortunately, due to the made-to-order nature of our items, cancellations aren't accepted.
Thank you so much for supporting our company and choosing organic coconut wax candles for your family!